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East Greenwich Narragansett Richmond

FAQs

  • When can I move in?

    If there is a storage space available that meets your specific storage needs, you can move in anytime during normal access hours.

  • How much notice needs to be given before I move out?

    All contracts are month-to-month. However, we do require a 2 week notice prior to the end of the month in which you wish to vacate.

  • What type of documentation do I need to provide in order to rent a space?

    We require a government-issued photo ID (example: driver’s license, state ID, or passport).

  • Do I need to sign a long term lease?

    No, we rent on a month-to-month basis unless the customer requests otherwise.

  • How do I make a payment?

    You can pay in person, mail a check or money order or make a payment through our website.

    You may also sign up to have your payments automatically charged to your credit or debit card.

  • What forms of payment do you accept?

    Cash, checks, money orders, VISA, and MasterCard. Certain locations accept American Express and Discover, please confirm with the individual location for details.

  • Do you sell boxes and storage supplies?

    Yes, we sell a wide variety of boxes and moving supplies in our office.

  • How do I know how much storage space I will need?

    You can either use our Storage Calculator on our website or call our manager for assistance.

  • Are there any items that I am NOT able to store?

    Liquids, explosives, flammable liquids, toxic materials and perishables. Please contact us if you have any questions regarding a specific item.

  • Does there have to be someone in the office to let me through the security gates?

    No, at the time of rental you will be given your own unique security pass code that will allow you entry into the property to access your storage space during normal access hours.

  • Do you have handcarts and dollies available at your facility?

    Yes, you are welcome to use our flatbed carts which are available in our temperature controlled buildings.

  • Do I have to pay a security deposit?

    Yes, a $25.00 deposit is due at the time of rental and is refundable after the end of your rental term. We DO NOT charge an admin fee.